At The Slave Shop, customer satisfaction is our top priority. We strive to ensure that every product reaches you in perfect condition and in a timely manner. Please read our Refund and Returns Policy carefully to understand your rights and responsibilities.

1. 100% Refund Guarantee for Undelivered Products

If we are unable to deliver the product to your specified location, you are eligible for a 100% full refund.
This applies in cases where:

  • Shipping to your location is not available.

  • The shipping carrier confirms that the package cannot be delivered.

We will automatically process your refund and notify you via email.

2. Refund Eligibility for Damaged or Defective Products

You may request a refund if:

  • The product arrives damaged.

  • The product is defective upon arrival.

Important:

  • We require clear photo or video evidence of the damage or defect within 48 hours of delivery to process your refund request.

  • Please contact us at [insert contact email] with your order details and supporting evidence.

3. No Returns Policy

We do not accept returns under any circumstances.

If your product is damaged or defective, you do not need to return it. Instead:

  • A refund will be issued upon verification of the damage or defect.

  • No exchanges or replacements will be provided unless otherwise specified.

4. Non-Refundable Situations

Refunds will not be granted in the following cases:

  • Customer changes their mind after purchase.

  • Incorrect address provided by the customer.

  • Minor cosmetic imperfections that do not affect product functionality.

5. Refund Processing Time

Once your refund is approved:

  • Refunds will be processed within 5-7 business days to your original payment method.

  • You will receive an email confirmation when your refund has been issued.

6. Contact Us

For any questions or refund requests, please contact us at:

The Slave Shop

Website: https://www.theslaveshop.com